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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Alvarado

September 2, 2026

5  out of  5
rating by Kathy Alvarado
"First of all I really liked Liretta's little giggle and voice,she reminded me of my grandaughter.That being said she really helped me start my policy ,explained everything so I could understand it.I asked alot of questions and she was very patience. Even a few days after I got the policy I thought I found a better plan,I felt so bad calling her a d canceling. Big mistake I screwed up,so even more embarrassing I had to call Lirretta and tell her I wanted State Farm.She was so nice and professional"
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Kade McIntosh

September 1, 2026

5  out of  5
rating by Kade McIntosh
"responsive and great communication, would 10/10 recommend!"
We responded:
"Kade, thank you for the amazing review! Our Seattle insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Duy Bui, your State Farm Agent "
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Jake Click

August 18, 2026

5  out of  5
rating by Jake Click
"I recently purchased a new car and my old insurance agent quoted me at a price nearly double what I was currently paying.

A friend recommended that I try these guys out and I no joke am saving over 100 bucks a month.

Thank you Lireatta Strong for your help today."
We responded:
"Hi Jake, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Seattle.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Duy Bui "
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Greg Scott

August 14, 2026

4  out of  5
rating by Greg Scott
"Lireatta has been great. She takes the time to help you with any issues or uncertainties regarding your policy. She has helped me tremendously in acquiring discounts. With today’s economy it is greatly appreciated."
We responded:
"Thank you for your 4-star rating—we really appreciate it! We’re so glad you were happy with your experience, and we’d love any feedback you might have to help us improve even further. "
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Nick Setten

August 13, 2026

5  out of  5
rating by Nick Setten
"Great, very helpful team. They've been a pleasure to work with! Communicative and responsive. Brett was awesome!"
We responded:
"Thank you for the 5-star review of Duy Bui’s team - we really appreciate your kind words! "
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Eric Metzger

August 6, 2026

5  out of  5
rating by Eric Metzger
"I've had the pleasure of working with the agent Brett Affleck and he's been outstanding every step of the way. He's incredibly friendly, easy to talk to, and one of the most responsive people I've worked with. Whenever I have a question or need something, he gets back to me quickly and makes sure I have the information I need.

It's refreshing to work with someone who genuinely cares about helping people and takes the time to provide great service. If you're looking for someone who's approachable, dependable, and committed to taking care of you, I highly recommend reaching out to Brett at Duy Bui - State Farm Insurance."
We responded:
"Thanks so much for the fantastic rating, Eric! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Leslie Rhodes

July 30, 2026

5  out of  5
rating by Leslie Rhodes
"I have been with State farm for many years and have always been happy with their services. I’ve filed a few claims this last year one my fault one not and they made it so easy, and fast, they took care to make sure I had a rental vehicle immediately for the duration of my repairs and paid all medical claims with no hassle. Can’t thank them enough!"
We responded:
"Hi Leslie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Duy Bui, Your State Farm Agent "
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Adam Utley

July 27, 2026

5  out of  5
rating by Adam Utley
"Brett patiently explained every aspect and answered all of my insurance questions while building me a quote. Time well spent!"
We responded:
"Adam, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Seattle insurance team! - Your State Farm Agent, Duy Bui "
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Te Tina Wood

July 24, 2026

5  out of  5
rating by Te Tina Wood
"Lireatta at Duy Bui State Farm was welcoming, knowledgeable and helpful, answering all my questions and concerns about getting started in a new state and the insurances I would need. Most grateful!"
We responded:
"Thank you so much for the 5 stars, Te! We truly appreciate your feedback and are always happy to help whenever you need us. "
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john whikehart

July 20, 2026

5  out of  5
rating by john whikehart
"Just worked on a complicated renewal with Brett Affleck-Aring, a multiline specialist with Duy Bui. He was very helpful and his customer service skills are excellent."
We responded:
"john, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Anh Hua

July 19, 2026

5  out of  5
rating by Anh Hua
"Just moved my car from Chicago to Seattle and needed to get new insurance so I worked with Brett in the office for a quote. He provided very personable service, very responsive and even checked in after a few weeks to see if I had any questions."
We responded:
"Thanks so much for the fantastic rating, Anh! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Hannah Paige

July 14, 2026

5  out of  5
rating by Hannah Paige
"Very helpful and patient with helping me get insurance set up for the restaurant I manage!! Always answered my MANY questions quickly :) thanks so much"
We responded:
"Thank you so much for the 5-star rating, Hannah! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Duy Bui "
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Reesie More

July 1, 2026

5  out of  5
rating by Reesie More
"I just have to say this. I really appreciate this State Farm. I’ve been to many insurance companies trying to save money without not knowing if I’m covered fully. They saved me money. they’re competitive they’re honest and they’re caring and I appreciate that. Especially in these days and times of challenges.
Thank You"
We responded:
"Thank you so much for the 5-star rating, Reesie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Kabi S

April 14, 2026

5  out of  5
rating by Kabi S
"I took renters insurance from them and been a customer for 2 years at the time of writing. Very responsive and pro active team. They handle communications very professionally."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Duy Bui’s Team. "
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John Messick

April 8, 2026

5  out of  5
rating by John Messick
"Been with this team for years through lots of life changes and they’ve always been so responsive. Special shoutout to Jenny for always being so quick to help!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Duy Bui’s Team! We deeply appreciate your kind words here in Seattle . "
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chun lin

March 2, 2026

5  out of  5
rating by chun lin
"Henry has been very helpful during my time working with him regarding my small business insurance. He was always fast to respond and professional. Thank you Henry!"
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Cheyenne Dwyer

February 27, 2026

5  out of  5
rating by Cheyenne Dwyer
"Incredibly timely and helpful. Easy to reach out to, professional, and quick. These interactions make me feel happy with my choice in insurance."
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Nguyen Dang

January 9, 2026

5  out of  5
rating by Nguyen Dang
"Chi Hanh rat nhiet tinh, giup em mua duoc gia bao hiem rat tot"
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Nancy Urbina

January 8, 2026

5  out of  5
rating by Nancy Urbina
"Hanh and Duy have been the best these last 3 years. They are always getting back to me quickly and answer every question I have regarding my renter’s insurance. It’s nice to know they are always there to help!"
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Han Duong Dinh

December 24, 2025

1  out of  5
rating by Han Duong Dinh
"I had a terrible experience with this agent. I set up automatic payment but for 2 months my payment never processed. I have to call in every month to check if the payment has processed to confirmed if I’m insured but I never got any details on why the cause was. They just told me that they can’t do anything about the system, there is nothing they can do to solve this and I’m being nervous is my problem."
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Trang Phan

December 20, 2025

5  out of  5
rating by Trang Phan
"It was really nice working with Bryan. He provided all the information I needed and was always willing to answer any questions I had. He was responsive, clear, and made the whole process feel easy and stress-free. Highly recommend!"
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Robert Ly

December 8, 2025

5  out of  5
rating by Robert Ly
"Mr. Bui was absolutely wonderful to work with. He responded immediately when I called, was incredibly helpful, and was very patient. He was very open and understanding, taking into account my budget and goals with insurance. He wad aldo just very kind and personable. Absolutely recommend him for insurance needs.

EDIT: It has been several months since working with Mr. Bui and he is very attentive and meticulous. I appreciate that he reached out to me with regards to any questions or concerns that I had and assisted me with new opportunities and optimizations for my plan! He has honestly been incredible to work with especially with someone who isn't the best at keeping up with these sorts of things!"
We responded:
"Thank you for your business Robert! Please let us know if there's more we can do to help!"
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lu lu

December 5, 2025

5  out of  5
rating by lu lu
"Henry 不只是報價快,更重要的是他會站在客戶的角度幫你分析「什麼才是真的適合你」,不會亂推不必要的保險,這一點讓我非常信任。他也能用中文溝通,對我們華人家庭來說真的太重要了!"
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Ray Hughes

December 2, 2025

2  out of  5
rating by Ray Hughes
"I have worked with Duy Bui for quite a few years. At first, my experiences were satisfactory. Unfortunately, I can't say that his office has continued to perform even the basic services well. I recently purchased a different vehicle and was lead to believe that coverage was changed over to the new car. I checked the site to print off permanent insurance cards, and it still had the old vehicle. It was even updated through next year. It seems I am always receiving excuses as to why rates are going up or why the website information is wrong. It's always someone else who is to blame. Currently looking for a new agent I can trust."
We responded:
"Thank you for sharing your thoughts. I’m really sorry to hear about your frustration, but I’m glad we were able to get in touch and resolve the issue shortly after you called the office. If you need anything else, please don’t hesitate to reach out. "
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Carol Sonnenfeld

November 28, 2025

5  out of  5
rating by Carol Sonnenfeld
"I worked with Bryan and Henry and they were awesome! From the online quote to signing me up over the phone. I appreciate all they did for me!"