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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ray Hughes

December 2, 2025

2  out of  5
rating by Ray Hughes
"I have worked with Duy Bui for quite a few years. At first, my experiences were satisfactory. Unfortunately, I can't say that his office has continued to perform even the basic services well. I recently purchased a different vehicle and was lead to believe that coverage was changed over to the new car. I checked the site to print off permanent insurance cards, and it still had the old vehicle. It was even updated through next year. It seems I am always receiving excuses as to why rates are going up or why the website information is wrong. It's always someone else who is to blame. Currently looking for a new agent I can trust."
We responded:
"Thank you for sharing your thoughts. I’m really sorry to hear about your frustration, but I’m glad we were able to get in touch and resolve the issue shortly after you called the office. If you need anything else, please don’t hesitate to reach out. "
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Carol Sonnenfeld

November 28, 2025

5  out of  5
rating by Carol Sonnenfeld
"I worked with Bryan and Henry and they were awesome! From the online quote to signing me up over the phone. I appreciate all they did for me!"
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Max Boutwell Draper

November 25, 2025

5  out of  5
rating by Max Boutwell Draper
"I had a great experience purchasing auto insurance with Bryan Bui. Bryan was very responsive in our email exchange and was happy to answer my questions over the phone. I highly recommend Bryan!"
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Joey Cordle

November 17, 2025

5  out of  5
rating by Joey Cordle
"My partner and I needed to make a quick change to our renter's insurance. Bryan stepped in and handled it that same day."
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Dawn Marie Karns

November 8, 2025

5  out of  5
rating by Dawn Marie Karns
"I talked with Bryan about getting Auto & Renters Insurance. He was very polite & knowledgeable about these two products. When our phone call ended I felt like he cared about me as a client. I believe I would recommend him to my friends."
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Steve Kertes

November 6, 2025

5  out of  5
rating by Steve Kertes
"Excellent interaction, answered all my questions and made the whole process easy."
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Michael Glading

October 31, 2025

5  out of  5
rating by Michael Glading
"I just had an excellent experience while shopping for new homeowner's and vehicle insurance. Bryan Bui from State Farm Insurance contacted me with some preliminary quotes on both, and when I responded with a number of questions, he was extremely helpful, knowledgeable, and friendly in the process of helping me find the best coverage for all my insurance needs, while also helping me to save a substantial amount in my total insurance expense. He explained a number of things to me about the various aspects of vehicle insurance, which made it easier to make decisions. I would highly recommend him to anyone needing insurance coverage."
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Marcia Castro

September 30, 2025

5  out of  5
rating by Marcia Castro
"It was an honor working with Bryan. He truly made me feel at ease as shopping around for home insurance was not easy. His personality and people's skills just made working with him flawless.Even when I had no questions, he extracted questions out of me and he had a way of making me feel like no question was a dumb question. Bryan, your team is lucky to have you on their side. I can only hope that all your customers had the same experience if not better. Thank you!"
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P A

September 22, 2025

1  out of  5
rating by P A
"PLEASE STOP SENDING ME JUNKMAIL I DO NOT EVEN HAVE A BANK ACCOUNT WITH YOU GUYS NOR DO I WANT ONE. HOW DID YOU EVEN GET MY NAME AND ADDRESS???!!!??!???!?"
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Joseph Lee

September 18, 2025

5  out of  5
rating by Joseph Lee
"Bryan was helpful, responsive and efficient. Much appreciated!"
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Maya Fleischer

September 18, 2025

5  out of  5
rating by Maya Fleischer
"Great service - responsive, available and efficient"
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Esther Wang

September 16, 2025

5  out of  5
rating by Esther Wang
"Shoutout to Bryan B for being efficient, knowledgeable, and super easy to chat with!!"
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Justin Dao

August 18, 2025

5  out of  5
rating by Justin Dao
"Bryan was super helpful and informative with all of my questions. It was my first time buying insurance as an adult and he definitely helped me feel reassured with what I was paying for. I would definitely recommend!"
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Fletcher Wehrle

August 8, 2025

5  out of  5
rating by Fletcher Wehrle
"Bryan was so helpful and kind! I'm moving from Baton Rouge to Seattle, and I was so stressed over insurance -- until I found Bryan! He got my renters and car insurance bundled so everything is in one convenient spot. He always responds promptly and is an overall joy to talk to."
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vaclav vyvoda

August 6, 2025

5  out of  5
rating by vaclav vyvoda
"Absolutely outstanding service- prompt, respectful and helpful response. Excellent rates and excellent friendly service. I do appreciate, Ryan and everyone."
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Duke Nguyen

July 30, 2025

5  out of  5
rating by Duke Nguyen
"Highly recommended Duy Bui State Farm Insurance Agent! Great customer service and quick response to meet customer needs. Many thanks to agents Henry & Hanh! they both are extremely knowledgeable and helpful in providing reliable auto & home insurance coverages."
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Jimmy Mam

July 24, 2025

1  out of  5
rating by Jimmy Mam
"I had a terrible experience working with this agent for my home insurance. He is a ripoff. He would change my automatic payment schedule and charge me late fees, claiming it was my fault when, in reality, he was the one at fault. I'm glad I found a different agent who doesn't engage in these shady practices. Duy Bui is very rude and doesn’t care about his customers; he seems more focused on finding ways to profit at our expense. I suggest you steer clear of him. Don’t make the same mistake I did by choosing this agent. Go with someone else—you’ll save yourself a lot of headaches, trust me; it’s just not worth it. The last two years working with this agent were a total nightmare, and I’m relieved I no longer have to deal with him. He would randomly change the premium prices without any explanation. If it were the old me, I might have shown up at his office to confront him and resolve the issue. But now, I believe karma will catch up with him."
We responded:
"Hi Jimmy, I'm sorry to hear about all this. I think there is a misunderstanding on what happened. Are you available for a call today to review these details?"
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Anthony English

July 22, 2025

5  out of  5
rating by Anthony English
"Been with them several years now. Recently worked with Bryan Bui who was fantastic!"
We responded:
"Glad to hear from you Anthony, Bryan was excited to work with you! We appreciate your business over the years and thank you for leaving us a review!"
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neenu rachel

July 18, 2025

5  out of  5
rating by neenu rachel
"Bryan was great to work with for both my auto and home insurance. He’s very friendly, knowledgeable, and took the time to explain everything clearly. He helped me find the best coverage with great discounts. Highly recommend Bryan and State Farm!"
We responded:
"We appreciate the chance to earn your business and look forward to serving your insurance needs!"
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Robert Ly

June 23, 2025

5  out of  5
rating by Robert Ly
"Mr. Bui was absolutely wonderful to work with. He responded immediately when I called, was incredibly helpful, and was very patient. He was very open and understanding, taking into account my budget and goals with insurance. He wad aldo just very kind and personable. Absolutely recommend him for insurance needs."
We responded:
"Thank you for your business Robert! Please let us know if there's more we can do to help!"
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lujain shelbayh

June 22, 2025

5  out of  5
rating by lujain shelbayh
"State Farm has been reliable and straightforward to work with. Agent Bryan has been incredibly helpful, responsive, and knowledgeable every step of the way. He made everything easy to understand and always followed up quickly. Highly recommend both Bryan and the company!"
We responded:
"Thank you for your business, Bryan is thrilled to have earned your trust!"
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Delane Chen

June 19, 2025

5  out of  5
rating by Delane Chen
"I was very confused and Duy Bui made sure I understood everything before leaving 👍"
We responded:
"Glad we were able to help Delane!"
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Ethan Adams

May 28, 2025

5  out of  5
rating by Ethan Adams
"Duy got the job done very quickly. Great experience working with him."
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Mia O'Connell

May 28, 2025

5  out of  5
rating by Mia O'Connell
"Great customer service and guidance with renters insurance!"
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Tyler Ward

May 24, 2025

5  out of  5
rating by Tyler Ward
"I am so grateful my realtor recommended Duy and his team for my insurance needs. The entire team has been so patient educating me and recommending the right solutions for my needs and being patient and agile as my situation has evolved rapidly since moving to the Seattle area. Highly recommended to anyone searching for personalized insurance solutions, incredible customer service, at a good value."